Privacy Policy

1. Information We Collect

Surface Kings Epoxy collects information that you voluntarily provide when requesting estimates, filling out contact forms, or communicating with us. This may include:

• Full name
• Phone number
• Email address
• Property address or city/neighborhood
• Details about your project or service needs

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and perform concrete coating services
• Communicate with you about your project
• Send follow-up communications related to our services
• Improve our website and customer experience
• Comply with legal obligations

3. Information Sharing

Surface Kings Epoxy does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (such as CRM systems, communication platforms, and website hosting)
• Legal authorities when required by law or to protect our rights

4. Third-Party Services

Our website may use third-party services including our form and CRM software (for forms and customer management), Google Analytics (for website analytics), and social media platforms (Facebook, Instagram, TikTok). These services have their own privacy policies governing the use of your information.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Phone: +1 (832) 402-6089
Website: Surface Kings Epoxy
Service Area: Greater Houston, TX